Build shops which sell more

Features to boost your sales

Convert more website visitors into buying customers by making buying easy for them and giving them a feeling of security. ShopFactory does it for you to help you boost your sales.

Professional Design: ShopFactory shops have been designed to look great to help you get maximum sales. Customizing your website look to match your needs is a cinch with the many point and click customization functions built in.

Secure ordering: Hacker safe and credit card security compliant order pages (PCI) provided free of charge to you boost the confidence of your website visitors and turn more visitors into paying customers.

Combine many payment methods: Accepting customer payments is easy with ShopFactory: Regardless what payment methods you want to offer to your customers. Credit cards, checks, pick-up-and-pay, bank transfer, PayPal or Google Checkout. You can even charge extra for some payment methods, if you wish. By allowing you to combine multiple payment methods ShopFactory can help you boost your sales by up to 19%.

Product search: 43% of customers first do a search when they enter a shop. ShopFactory shops have an integrated search to make it easier for your customers to find what they are looking for — so you get more sales.

Easy navigation: 39% of customers entering a shop prefer to browse. If customers find navigation in your shop difficult, you will lose them. ShopFactory makes browsing your website easy with easy to use website navigation tools.

Built in Search Engine Optimization: ShopFactory helps you achieve high rankings in Search Engine results with built in website optimization features. The higher your rankings, the more customers you will get.

Fast shopping cart: If customers want to add products to the shopping cart, they don’t want to wait. ShopFactory has one of the fastest shopping carts available.

Remembering customer details: Do you have repeat customers? This function means they don’t have to type in all their details again — making repeat sales easier and more likely.

Convert prices into any currency: If your customers are not familiar with your currency, they may not buy. ShopFactory allows them to see your prices in their currency.

Build shops in any language: If your customers speak different languages, you may want to have your shop in different languages. ShopFactory LanguageLink makes it possible.

Taking care of tax and shipping calculations: ShopFactory shops automatically calculate the total shipping and tax charges for customers — providing the details they need to comfortably complete a purchase.

Import product data from existing database: Do you already have an existing product database? You can import these products into ShopFactory to speed up shop creation — making updating your website faster to help you sell more.

On special and discount functions: Putting products on special and offering discounts helps increase sales. ShopFactory supports many types of discounts and automatically highlights products on special.

Unlimited options and choices for products: Do your products have options and choices such as air conditioning or colors and sizes? This makes sure you can include even the most complex products.

Manage virtually unlimited customers: ShopFactory shops don't slow down, when a large number of online customers visit your shop at the same time. Keeping your shop fast makes sure more customers buy from you.

General Features

Save time and nerves with ShopFactory's easy set-up. Just install ShopFactory on your Windows PC and start building your shop with point and click ease. Publish it with the included publishing tool and wait for your orders to start rolling in. Then maintain your orders with SalesManager. There is no server side installation required. You can create your own shop even if you know nothing about servers or website programming.

• Faster and easier. Create complete website including e-Commerce functionality with point and click ease
• Integrated CMS system for easy management of website content and product data.
• Improved publishing — only publish what you need
• Large number of new and professionally designed website themes can be customized with point and click ease
• Shops run on any server as soon as published (uploaded) to the server with the integrated publishing tool.
• No installation required. ShopFactory shops require no complex server side installations, unlike most other e-commerce solutions. Just publish your shop to any server with the integrated publisher to start accepting orders immediately.
• Free secure order processing allows you to accept orders as soon as your shop has been published
• Quickly create your shop on any Windows platform from Windows 98 upwards and then publish to your server with the integrated publishing tool — much easier then building a shop online and you have all the data.
• Automatic server clean-up function: removes pages and products from your server when they are deleted or disabled.
• Automatic update alert when new versions released
• Automatic PHP support — ShopFactory detects if your server supports PHP and automatically enables PHP search for faster search results. No PHP setup required.
• Patented security prevents fraudulent manipulation of order details, such as a customer changing a product price.
• Enable/Disable Search function
• Require customers to agree to Terms and Conditions
• Under Construction Alert — can be enabled to allow customer to know about updating or building activities

Page Details

ShopFactory allows you to add pages and sub pages at the click of a button — making creating and maintaining a website structure a breeze. Of course you can also temporarily disable pages.

• Multiple new page themes to select from.
• Apply different page themes to different pages
• Support for different product/paragraph styles
• Unlimited pages
• Unlimited page levels (sub-pages)
• Improved: Sort pages by drag and drop
• Enable and disable pages
• Title, Introduction, Description, Footer support
• Link box support to link to other pages, products and websites
• Add banner link function
• Add HTML code function for counters and tracking systems
• Multiple indexes for better navigation
• Exclude pages from Index
• Search Engine optimization support
• Automatic page division based on adjustable product limit per page
• Improved WYSIWIG editing

Product Details

ShopFactory makes adding Products easy — and helps you to display them in the best possible light. Now you can build shops faster and get better sales results with professional product displays.

• Unlimited products
• Unlimited categories
• Unlimited category levels
• Title, Introduction, Description, Longer Description, Highlights and Teaser fields for product details
• Unlimited products
• Unlimited options and choices (variations) such as colours, sizes, or add-on options
• Product bundling
• Select from different display styles for different pages
• Link Products to 'More Details' pages to provide unlimited information.
• Link product to external information resources
• Link product to larger images, sound and video files
• Create option templates such as shoe sizes for quick option generation
• Cross promotions (promote similar or related products)
• Automatic generation of picture thumbnail with link to larger image
• Add Picture Frames to Product images to improve their looks
• Improved product slideshow with unlimited images
• Display prices depending on membership and reseller settings*
• Highlight products in Link boxes
• Promote products on any page
• Stock control on product and option level (see Inventory)
• Allow or disallow buying of out of stock products
• Temporarily hide products
• Disable buying function for products
• Base price support
• Select from different product display styles
• Link to shipping charges from each product (required by law in some countries)
• List products in multiple categories
• Put products on Special (see also discount functions)
• Various product discounts (see also discount functions)
• Product teaser promotion, such as 'Bestseller'
• List of Features
• Special handling or shipping costs on product level
• Automatic tax assignment based on Tax settings
• Set product category for Internet searches
• Define Quantity unit
• Allow purchasing decimal quantities, such as 1.5 meters
• Set Manufacturer
• Enter product codes
• EAN/UCC-13 support
• Define minimum order quantity
• Define maximum order quantity

Discount Functions

Offering discounts helps you boost your sales. So of course ShopFactory contains the largest amount of discount options available. After all, boosting sales is what selling online is all about.

• Shop wide discounts by percentage (Reduce all products by 10% for example)
• Shop wide discount on customer order total (Spend $100 or more and get a 10% discount)
• Product level discount by price (set a fixed discounted price)
• Product level discount by percentage (reduce product price by a set percentage)
• Product level discount by quantity (set a lower price for larger quantities)
• Buy some, get some free. (Buy 2, get 1 free or Buy 3, get 2 free)
• Buy one, get another product free
• Set Product discounts on Product only or on product and options
• Highlight product discounts
• Product discount message
• Promote next Discount level (alerts customers to quantity discounts applying if they order more)
• Schedule discount events by time and date
• Reseller purchasing discount (displays lower prices to resellers after login)*
• Membership discounts (displays lower prices to members after login)*
• Discount Vouchers*
• Gift Vouchers *
• Free shipping for members*
• Discounts for repeat customers*

Promotions

When you run an online shop, promoting it and your products is what will get you the sales. By telling people about your shop or customers about related products you build up your sales. So based on the experience of merchants of ShopFactory we have added the functions you really need to become successful.

• Highlighted Discounts
• Many discount types (see also Discount Functions)
• Discount Vouchers *
• Gift Vouchers *
• Up-selling (if you buy 3 more, you will get a discount)
• Link directly to a product or page from other locations such as email or external websites
• Timed Discounts (automatically expire or repeat discounts at certain times)
• Newsletter mailing list generation support
• Email list generation based on customer preference
• Email list generation based on items purchased by customer
• Email list generation based on location of customer
• Integrated Mail-out module in SalesManager
• Link Boxes — link from any product or page to any other products or pages to highlight a relationship or promote specific products
• Membership Points rewards
• List your products on santu, eBay and froogle
• Search Engine compatible (See also Search Engine Optimization)
• Advertising tracking — find out how many orders are generated by your advertising campaigns *

Inventory

Save time with ShopFactory by easily importing products into your shop and maintaining them with ShopFactory.

• Import basic product details from existing Databases with ImportWizard
• Import virtually any product data including options and choices with Import Wizard Pro
• Stock control on Product level
• Stock control on Option and choice (variants) level
• Automatically combine catalogue number of a product with a selected option check stock levels (such as a T-Shirt and its colours: T45-green)
• Manually update stock levels
• Automatically update Stock levels when orders are placed*
• Real-time Display of available stock levels
• Exact or Traffic Light Stock level display
• Shop wide "Out of Stock" message
• Product level "Out of Stock" message (For example to state a delivery time)
• Define Minimum Purchase Price Total (how much a customer must spend at least to place an order)
• Define maximum Purchase Price Total (the maximum value of an order you accept via the Internet)
• Manage orders with SalesManager

Sales Analysis and tracking

Being on of your sales and resellers requires analysis and tracking tools. ShopFactory either includes or is compatible with Services which allow you to stay on.

• Receive order by email
• Automatic fraud alerts for high risk orders
• Search all order data by customer, order number, products ordered, regions and more ^
• Create order statistics based on number of orders, regions, best selling products and more ^
• Worst selling products, time frames ^
• Track Affiliated Reseller sales and commission payments*
• Track Network sales for up to Five Levels*
• Track Reseller discounts*
• Track member purchases*
• Track advertising results by profitability*
• Export order data into backend systems such as Sage 50 and QuickBooks via XML feed*
• Generate email lists based on order searches for email advertising or newsletters^*

Design and Layout

The look of your website will affect your success. By buying ShopFactory you get a large number of professionally designed modern templates — to make sure you look your best. And ShopFactory's point and click customization functions make customizing a theme so easy, anyone can do it.

• Select from a large number of professionally designed modern Website Design Themes and download more themes from online. Each theme is fully customizable
• Many Website Themes with Flash support for improved looks and customization
• Select Page Themes independently of Website Theme
• Use different Page Themes for different pages
• Select different product display themes for different pages
• Select from different Website Navigation styles
• Point and Click easy Theme customization — without programming skills you can completely change the look of your website theme in no time.
• Point and click easy customization of Navigation styles
• Save customized Themes as new Website or Page Themes
• Point and click design image replacement
• Automatic picture resizing and transparency management for design and product images
• Add Picture Frames to product and paragraph images
• Automatic anti-alias management for design images and picture frames
• Automatic creation of Thumbnail images with link to larger picture based on image size supported by page themes and product styles.
• Banner Advertising support
• Include HTML code
• Automatic management of Linked pages (Page and Product Links re-adjusted if page is moved or deleted)
• HTML code access to create your own themes
• PHP search with AJAX powered results display to match results page to website theme
• Ajax Blog integration to ensure matching website theme design
• Ajax integrated order processing gateway to ensure gateway design matches website theme

Shipping

ShopFactory can quickly calculate shipping costs for your customers before they check out. This is a legal requirement in many countries. You can use the online calculators provided by companies such as UPS, USPS, FedEx and others, or set up your own shipping charges quickly and easily.

• Real-time shipping cost calculation based on customer’s location prior to check-out
• Automatically retrieve shipping charges from UPS, USPS, DHL
• Link to Shipping charges from each product
• Free Shipping
• Free shipping above a set order value
• Free shipping above a set order value per region
• One Price For all
• One Price per Shipping Region
• Charge shipping costs per product
• Create unlimited Shipping methods
• Apply different shipping methods to different regions such as Local, Domestic and International
• Limit Regions you ship products to
• Apply different shipping costs to different shipping methods
• Create custom shipping regions
• Charge shipping costs based on shipping provider
• Charge shipping costs based on Weight
• Charge shipping costs based on Order Total
• Charge shipping costs based on Quantity ordered
• Charge shipping costs based on exact value or by range
• Apply additional handling/freight/packaging costs
• Set maximum weight for boxes
• Apply handling/freight/packaging charges per box
• Set handling/freight/packaging charges on a product level
• Real-time shipping charge calculation for customers
• Allow customers to select shipping methods
• Immediately deliver downloadable goods such as software or images after approved payments (ESD)*
• Free shipping for members*

Tax

Nobody likes likes paying taxes — but if you have a shop you still have to charge them in many countries. ShopFactory makes it easy for you to add and manage taxes, and automatically displays them to your customers. Of course if they don't have to pay tax, ShopFactory takes care of this, too.

• Real-time tax calculation for customers
• Tax calculation based on customer location
• Automatically assign taxes to products
• Set up different taxes for different products
• Set up different taxes for different regions
• Apply multiple taxes to products
• Support for tax exempted customers
• Automatic validity check of European tax exemption numbers
• European mixed tax calculation for shipping charges when ordering products with different taxes
• Ability to create a services tax applying to shipping and handling charges
• Easy update function for products when taxes change
• GST/PST/HST tax calculations for Canada
• Can automatically insert Tax display and notices when legally required

Payment Gateways and Methods

The more options your customers have to pay, the more you will sell. With ShopFactory you can accept any payment methods — from Amex to Paypal. Many methods are pre-set, and you can of course also create your own methods. You can even combine multiple Real-time Payment Processors with your own manual approval methods.

• Free secure order processing (manual payment approval)
• Secure 2-Step check-out process
• Large number of predefined payment methods
• Create your own payment methods
• Accept any payment method, including PayPal, iDeal, ELV
• Accept payment manually or in real-time
• Compatible with many real-time payment processors such as GlobeCharge, Authorize.Net, WorldPay and others
• Combine multiple real-time payment processors with manual payment approval methods depending on payment method selected
• Supports real-time e-check processing
• Accept payments in any currency
• PayPal support
• Automatic currency conversion
• Display payment gateway inside your website or as separate window
• Multilingual ordering process

Search Engine Optimization (SEO)

ShopFactory helps you being listed highly in Search Engines by providing you with the tools you need to optimize your website for Search Engines. And the higher you get listed, the more customers you will get.

• Website map allows search engines to easily index website
• Google search map to allow improved indexing by Google
• Static pages for easy search engine readability
• Fixed URLs
• Define your own page file names
• Search engine friendly URLs
• Meta Tags for all categories and website pages
• Automatic Meta Tag generation based on category names and introductions
• Alt Tags support
• Automatic Headline generation for product titles

Server Compatibility

You already have enough work on your hands — so having to worry about servers should not be your problem. With ShopFactory it isn't.

• Shops created with ShopFactory run on any server — regardless of platform
• No installation required — just publish your website and start selling
• PHP 4 and 5 support for improved website search functionality (auto-installs as part of publishing, if PHP is supported)
• Multi-lingual (Requires International Language Link Add-on)

Online order management*

ShopFactory is compatible with GlobeCharge, to allow you to manage your orders online and gives you access to many services to help you make selling online more efficient and profitable.

• Review orders from anywhere in the world
• Approve orders from anywhere in the word
• Apply membership settings
• Automatically deliver digital goods
• Allow customers to track orders (ESD)
• Manage Resellers and Members
• Update payment and shipping settings
• Manually Review high risk orders
• Create e-mail lists to keep in touch with customers

Security

The more secure your customers feel, the more they will buy from you. Research has made this abundantly clear. ShopFactory provides Free Secure Order Processing, and is also compatible with GlobeCharge's Secure Feel Order processing which can boost your sales by five to ten percent.

• Secure 2 stage checkout process
• Feel-Secure check-out design
• Full SSL support
• Patented product data protection
• Ability to hide prices from non members*
• Ability to limit price display or reduced prices only to resellers or members*
• SiteLoc Password protection — limit access only to password holders
• Fraud protection support alerts to high risk orders based on custom settings*
• Security check to verify customer location compared to claimed location in order *
• Exclude high risk countries from ordering *
• Customer data can be encrypted
• PGP support for email orders
• No server-side storing of payment data for approved orders
• Ability to send orders to multiple email addresses

International support

If you sell online, you can have customers from all around the world. The easier you make buying for them, the better your sales will be. ShopFactory has all the tools you need to sell to customers all around the world.

• Multi-language editor. The ShopFactory shop builder comes in a number of different languages, including English, Spanish, German, Dutch, French and Italian.
• Create shops in any language. ShopFactory comes with more than 30 languages pre-set to make shop creation easy in any language.
• Navigation in multiple languages. Let your customers navigate your shop in the language of their choice (does not include translation of shop content). #
• Multi-language support. Create shops in multiple languages #
• Translation editor #
• XLIF XML translation support for exporting and importing translation data #
• Only translate what you want. Switch off pages or products you don’t want to translate on a per language basis or use the main language to be displayed for all non-translated items. #
• Automatic customer language detection. #
• Multi-Currency support
• Automatic currency conversion for product prices and totals in shop
• Supports taxes for any country, state or region, different taxes for different regions, multiple taxes per product.
• International shipping calculation support — set different prices and cost calculation methods for different regions.
• International payment methods support — supports payment methods all around the world *

Support for Backend systems

ShopFactory shops can be integrated with numerous backend systems to allow you to easily integrate your online shop into the workflow of your business.

• GlobeCharge *
• Integrated SalesManager for Order management
• QuickBooks (English speaking countries) # *
• Sage Line 50 # *
• Lexware *
• XML order data stream can be imported into any backend system support XML import functions *
• CSV order data can be imported into any backend system supporting CSV import
• Customizable CSV order export function in SalesManager Pro via CSV template format editing ^

* These functions may require a GlobeCharge account. Some GC Services require payment of additional fees.
^ These functions require SalesManager Pro or ImportWizard Pro.
# These functions require seperate Add-On module.